Senior Consultant – Business Analyst

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Civiteq

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤝 B2B

🏛️ Government

☁️ SaaS

B2B • Government • SaaS

Civiteq is a company that delivers tailored solutions across Enterprise Resource Planning (ERP) and digital transformation specifically for public service organizations. With expertise in guiding central and local governments through successful ERP implementations, Civiteq helps streamline processes across finance, HR, and procurement. They support public service leaders in designing and implementing strategies that improve service delivery and enhance citizen outcomes, ultimately aiming to foster progressive public services for a brighter future.

📋 Description

• Play a pivotal role in helping clients transform their business operations and achieve strategic objectives • Work closely with clients to understand their challenges, define requirements, and ensure successful delivery of transformation initiatives • Strong analytical skills, stakeholder engagement, and the ability to turn complex user and business needs into practical, deliverable solutions

🎯 Requirements

• Act as a trusted SME, leading or supporting end-to-end delivery across projects and workstreams, including stakeholder engagement and programme governance • Provide expert advice and practical solutions to meet client needs and support successful change adoption • Build strong client relationships and identify follow-on opportunities, working with Delivery Leads to progress them • Deliver within agreed scope and timelines, ensuring accurate time recording to support billing • Contribute to business priorities while role modelling Civiteq’s ways of working and standards • Contribute to a high-performing team, maintaining strong relationships with clients, partners, and suppliers • Support the development of methodologies, toolkits, and thought leadership, and lead or mentor others where required • Work closely with senior client stakeholders, programme teams, partners, and internal SMEs to ensure aligned delivery • Analyse business needs and design practical, fit-for-purpose solutions aligned to client objectives • Lead or support workshops, process improvements, and solution design activities • Manage workstreams using agile or waterfall methodologies, including risks, issues, and dependencies • Adapt consulting approaches to client needs and communicate clearly with senior stakeholders • Engage with client stakeholders to elicit, analyse, and document new and changing business requirements and opportunities • Map current-state and propose future-state based on discovery analysis and identified gaps • Translate business needs into functional specifications and solution designs • Support digital transformation and change projects, including ERP, CRM, and other applicable systems • Support the development of Digital and data strategies, maturity assessments and action plans • Conduct data analysis to inform decision-making, service design and validate business cases • Facilitate workshops, interviews, and requirement-gathering sessions • Collaborate with functional and digital/ technical teams to ensure solutions align with client objectives • Prepare high-quality reports, presentations, and recommendations for a range of stakeholders • Maintain clear documentation, including process maps, requirement traceability, and reporting dashboards • Identify and implement benefits management approaches • Strong team working skills, must be able to work as part of a multi-disciplinary team • Excellent communication and interpersonal skills • Able to demonstrate strong problem-solving abilities • Proficiency in change management methodologies and tools

🏖️ Benefits

• Salary: £45,000 – £60,000 per annum (depending on experience) • This role is fully remote, but there will be a requirement to travel to client sites • A flexible, hybrid working model • Opportunities to shape how we grow and win work • A supportive culture that values innovation, integrity, and excellence • Contributory Pension – employer contribution of 5%, if the employee contributes 3% • Colleague bonus scheme – passed on company profitability and achievement of individual objectives • Access to Yu Life • Private Medical with BUPA • Health Cash Plan • Dental Cash plan • Life Assurance * 3 • Holidays starting at 25 days but increase with length of service • Holiday purchase scheme • Car Salary sacrifice scheme (once passed probation) • An individual learning budget, enabling you to own your development for each financial year.