Implementation Consultant

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September 13

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Clariti

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Government • Enterprise • Software

Clariti is a provider of community development solutions, offering permitting software tailored to governments of all sizes. Their range of products includes solutions for large governments with complex requirements as well as smaller municipalities in need of quick and easy-to-manage systems. Clariti's products are designed with flexibility, allowing users to customize and adjust without deep IT knowledge. They emphasize functionality and support, ensuring that local governments can efficiently serve their communities. Clariti's clientele includes leading governments across North America, demonstrating their capability to deliver robust and reliable permitting systems.

51 - 200 employees

🏛️ Government

🏢 Enterprise

📋 Description

• Reporting to the Professional Services Manager, confirm customer requirements and translate them into Clariti solution configurations • Perform business assessments to identify and document client requirements regarding Clariti Software products and functionality • Identify and document business/technical requirement specifications for software design/development, forms, reports, interfaces, processes • Utilize knowledge of the Salesforce platform to propose solutions complementary to Clariti • Leverage expert knowledge of the Clariti solution to propose customer solutions and serve as Clariti software expert for clients • Expertly communicate and negotiate with customers, partners, and internal teams to arrive at technical solutions and validate alignment to best practices and project scope • Support SI partner and Clariti teams to deliver capabilities using Clariti and Salesforce • Use SDLC, Salesforce, and Clariti knowledge to support customers during all phases of implementation projects • Work collaboratively with all project team members and stakeholders • Contribute to Clariti teams, tools, processes, and mechanisms to enhance delivery of customer experiences • Travel up to 25%

🎯 Requirements

• 4+ years of comparable work experience • Experience as a lead, BA or consultant in implementation or configuration projects with Salesforce, or with other tools in the permitting domain • Able to interpret user requirements from current state to future state based on customer interviews • Salesforce Admin Certification or commitment to obtain within 12 months from the date of hire • Experience leading implementations with clients or working with partners/system integrators • Experience working in an Agile or “modified-Agile” environment • Expert communicator with stakeholders from all levels of an organization • Background checks required (comprehensive; global sanctions and criminal offences relevant to employment)

🏖️ Benefits

• We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! * • Benefits depend on employment type (full-time, part-time, contract, etc).