Director of Customer Agencies

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ClinicMind Platform for Full-Cycle Patient Care

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Healthcare Insurance • SaaS • Healthcare

ClinicMind Platform for Full-Cycle Patient Care is a comprehensive healthcare technology provider offering a range of software solutions and services for medical practices. Their offerings include ONC-certified EHR systems, chiropractic software, practice management solutions, billing platforms, credentialing services, and patient engagement tools like patient portals and telehealth options. ClinicMind focuses on streamlining provider documentation, simplifying billing and payment processes, and enhancing the patient experience, helping healthcare practice owners optimize operations, increase revenue, and improve patient satisfaction. The platform provides customizable automation and support to meet the unique needs of single or multi-site practices, ensuring efficient and effective full-cycle patient care management.

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Identify top-performing ClinicMind clients and invite them into the Agency Partner Program. • Build scalable partner onboarding and enablement systems: certification, templates, marketing kits, and go-to-market support. • Develop monetization models (licensing, revenue share, managed services, partner bonuses). • Oversee partner governance, performance tracking, and delivery quality. • Scale the ecosystem to grow recurring revenue through client-led expansion. • Lead G2, Capterra, and review-driven growth campaigns to boost market visibility. • Launch Customer Success Celebration initiatives to convert outcomes into verified reviews and success stories.

🎯 Requirements

• 5+ years in Customer Success, Partner Management, or SaaS Growth (GoHighLevel experience a plus). • Experience building scalable partner programs or ecosystem revenue models. • Excellent relationship management, communication, and operational design skills. • Entrepreneurial mindset with a proven ability to build systems from the ground up. • Must have stable internet connection minimum of 25 MBPS and a mobile data plan as a backup. • Must be comfortable working the US business hours (EST). • Must own a PC or laptop with at least 16 GB of memory.

🏖️ Benefits

• You’ll be building one of the most transformative growth engines in healthcare tech — where client outcomes become the foundation of expansion. • Professional development opportunities.