Cloud Software Group
10,000+ employees
Software • Cloud Computing • Technology
Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.
Senior Director, Security Technology Specialist
Job not on LinkedIn
🕒 July 13
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Cloud Software Group
10,000+ employees
Software • Cloud Computing • Technology
Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.
📋 Description
• Deliver subject matter expertise on designated security technology specialist focus areas and act as a trusted customer advisor • Deliver complex, customized demonstrations and proofs of value • Navigate technical decision points, architecture, and technical strategy to support product adoption and expansion • Support hands-on technical onboarding, readiness, and initial configuration • Build product and feature awareness and remove adoption barriers • Collaborate with Account Executives, Account Technical Specialists, Demo Center, Enablement, Solution Architects, Product Management, and field teams • Provide feedback to influence the product roadmap • Drive awareness of new technical capabilities, previews, use cases, and success stories • Support account teams and deliver value throughout the subscription lifecycle • Communicate status, next steps, and risks to internal and external stakeholders • Uncover emerging technical needs, use cases, and customer success stories • Contribute to webinars, presentations, reference architectures, and Techzone guides
🎯 Requirements
• Bachelor’s degree in a technical domain, including Computer Science, Engineering, or IT, or equivalent experience • 8+ years of experience in a high-tech customer-facing role such as Professional Services, engineering, systems administration, sales engineering, or consulting • Specialized knowledge of Cloud Software Group products, including Citrix and NetScaler • Azure, AWS, or Google Cloud certifications are a plus • Ability to deliver and implement technical projects across multiple simultaneous customer engagements • Excellent oral, written, and presentation skills • Excellent customer service demeanor and ability to engage with different audience levels
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