Product Designer

🕒 October 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Clubessential

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

💼 Consulting

🏨 Hospitality

📣 Marketing

💰 Series unknown on 2016-08

Consulting • Hospitality • Marketing

Clubessential is a software-as-a-service company that provides integrated club management technology and digital tools for private clubs, country clubs, yacht clubs, HOAs, and similar membership organizations. Its platform — the Essential Suite — includes club management software, reservations, mobile ordering, POS, mobile apps, CRM, membership analytics and predictive tools, payments, websites, and specialty modules (banquets, marina, spa, tournament management) to streamline operations, improve member experiences, and increase staff efficiency. Trusted by more than 1,300 clubs serving over 2 million members, Clubessential focuses on mobile-first, experience-driven solutions for recruiting, engaging, and retaining members.

📋 Description

• Understand customers and shape product problems using internal input, user research, and qualitative and quantitative feedback • Use AI tools to synthesize research, identify themes and analyze usage data while validating outputs against source material • Identify product improvement opportunities and assess market needs and customer preferences • Produce UX/UI designs supporting the roadmap across the product family • Use AI-assisted workflows for exploration, prototyping, edge cases and states • Present design concepts to product, engineering, QA, cross-functional teams, customers and prospects • Incorporate feedback and revise designs as customer preferences change • Collaborate with Product Management, Engineers and QA to improve products and processes • Review AI-assisted builds for design fidelity, accessibility and consistency • Maintain and evolve the multi-product design system and design library, including components, tokens and guidelines • Build and maintain AI skills, prompts and templates supporting rapid prototyping • Document design principles, patterns, components and research • Share reusable workflows and coach the wider team on effective AI use for design • Design AI-powered product experiences that set expectations, explain reasoning, preserve user control, handle mistakes and build trust • Follow responsible AI policies for customer and company data • Monitor AI design trends and recommend useful tools and techniques

🎯 Requirements

• Proven experience in all phases of the design process: user research, wireframing, prototyping, visual design, interaction design and usability testing • Well-rounded portfolio demonstrating understanding of customer and business objectives • Intuitive understanding of customer needs • Excellent attention to detail and organizational skills • Excellent verbal and written communication skills • Ability to collaborate cross-functionally and work autonomously • Ability to manage multiple projects with varying deadlines and scopes • Strong creative and problem-solving skills • Experience with Figma or another collaborative interface design tool • Bachelor’s degree in visual communications, graphic design or a related field, or relevant experience (4+ years) • 5+ years of relevant design experience, including UX/UI • Hands-on experience using generative AI tools in design work • Ability to write clear prompts and critically evaluate AI output • Understanding of AI-powered feature behavior, variable output and errors • Curiosity and willingness to adapt as AI tools and team practices evolve • Experience building or maintaining a multi-product design system, including components and design tokens (preferred) • Experience designing B2B software, vertical SaaS or payments experiences (preferred) • Working knowledge of accessibility standards (WCAG) (preferred) • Experience prototyping with AI-assisted or code-based tools (preferred) • Must reside in the United States, have full working rights and not require sponsorship

🏖️ Benefits

• Fully remote work arrangement for residents of the United States • Opportunity to work with AI-optimized software development lifecycle practices • Global network of talented colleagues • Tools and support for delivering great work and growing at speed

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