Client Delivery Project Manager – ATM

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Velera

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Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

1001 - 5000 employees

💳 Fintech

🏦 Banking

📋 Description

• This position establishes and directs the efforts of the ATM project work team and related resources as required to successfully plan, develop, test, and implement projects. • Assume a leadership role for assigned projects and coordinate all phases of operational implementation of project deliverables using established PMI project management methodologies. • Leads and manages the ATM project implementation lifecycle to deliver multiple projects and initiatives. • Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors. • Leads project teams. • Facilitates and leads project resources through the work breakdown process to define tasks, durations, effort, and dependencies to establish a solid implementation schedule. • Partners with technology leaders to understand interdependencies and lead time to identify project resources and develop a comprehensive schedule. • Drives and coordinates cross-functional project team members from multiple disciplines, assigns individual responsibilities, and leads team meetings to ensure delivery objectives are met. • Maintains project documentation; ensures project documents are complete, current, and appropriately stored. • Prepare and distribute project reports and communications; communicate with the technology team, project sponsors, stakeholders, functional area managers, and/or consultants regarding the status of specific tasks. • Ensure various integration elements of assigned projects are properly coordinated, including: project plan development, project plan execution, and overall change control. • Develop a highly technical, detailed project plan including all work required to successfully complete both internal and client-facing projects. • Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality, and business objectives needed to support a successful go-live. • Assume responsibility, manage conflict within the group, and provide final approval for the entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary. • Leads lesson learned exercises and participates in root cause analysis discussions. • Ensure that project information is communicated promptly through communication planning, information distribution, performance reporting, and administrative closure. • Collaborate effectively with other project managers, various subcontracting partners, external consulting organizations, customer resources, contractors, and other 3rd party providers, ensuring the quality standards for the project are met. • Facilitate project meetings, including project kick-off and specification meetings. • Travel to client locations to meet and discuss specifications, business objectives, and project options; facilitate meetings with key client personnel, including IT for network connectivity and file mapping. • Maintain interaction with credit unions, MasterCard, VISA, and other processors, software vendors, and ATM networks to coordinate products/projects. • Maintain a thorough understanding of the payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks • Perform other duties as assigned

🎯 Requirements

• Bachelors degree in a related field and/or equivalent combination of experience and education is required. • 3 years of project management experience required • 3 years in a client-facing role required • 3 years in the financial services industry with card processing and payment solutions preferred • Client-facing project leadership and card processing experience preferred. • Working knowledge of Microsoft Office applications such as Microsoft Outlook, Word, Excel, PowerPoint, Visio, and Project. • Working knowledge of various project methodologies. • Working knowledge of Enterprise Project Management tools. • Working knowledge of debit and credit card processing and supporting financial technology products • Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills; ability to track and control activities in a fast-paced environment while managing multiple projects and tasks, and organizations • Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids • Possesses strong leadership, interpersonal, and problem-solving skills; ability to negotiate with and influence others across all organizational levels; ability to influence senior-level executives to make appropriate business decisions • Ability to exercise discretion and good judgment in making decisions • Ability to travel as needed, 25%

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program