Senior Consultant, Certinia PSA

November 4

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $135k - $165k / year

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Coalescence Cloud

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B2B • Fintech • SaaS

Coalescence Cloud is a consulting firm specializing in the implementation and ongoing support of Salesforce and Certinia solutions. They focus on enhancing business efficiency through AI-driven innovations such as Agentforce, which automates various functions including customer support, pipeline generation, and case resolution. Their commitment to delivering high-quality, customized solutions and transparent communication has established them as a trusted partner in Salesforce project delivery and reporting expertise.

11 - 50 employees

Founded 2020

🤝 B2B

💳 Fintech

☁️ SaaS

📋 Description

• Lead Complex Implementations: Direct and own the end-to-end delivery of large-scale, complex Certinia PSA implementations, ensuring projects are delivered on time, within budget, and exceed client expectations. • Team Leadership and Mentorship: Provide expert guidance, oversight, and mentorship to junior consultants and technical staff, ensuring adherence to best practices, high-quality deliverables, and continuous professional growth. • Solution Design & Architecture: Drive the design and configuration of the Certinia PSA solution, focusing on scalability, system performance, and integration within the broader Salesforce platform and other enterprise systems. • Project Governance: Oversee all aspects of the solution delivery life cycle (planning, design, development, testing, deployment), ensuring robust project governance, proactive risk mitigation, and comprehensive status reporting to executive sponsors. • Knowledge Leadership: Maintain and disseminate expert-level knowledge of the latest Certinia PSA, Salesforce core features, and industry-specific PSA best practices to the internal team and clientele.

🎯 Requirements

• 7+ years of experience in the Salesforce ecosystem. • One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin. • Managing Salesforce platform configuration and customization. • Producing integrated solution architecture with Certinia PSA. • Configuring packaged solutions on the Salesforce platform.

🏖️ Benefits

• Medical, Vision, Dental, and Life insurance plans • Company HSA Contribution • PTO and Holiday: 12 PTO days, 6 sick leave days, and 11 Paid Holidays • Inclusive Maternity and Paternity leave policies • Utilization Bonus • One-time Certification Bonuses • 401k Management • GymPass (Now WellHub) Membership