Coco
eCommerce • Transport • Transportation
Coco is a delivery service that focuses on providing a superior experience by utilizing purpose-built, remotely piloted electric vehicles to deliver food from local restaurants. Unlike traditional delivery services, Coco's robots are pre-stationed at restaurants, allowing for faster order fulfillment with real-time tracking through a user-friendly app. Their mission is to make food delivery more affordable, reliable, and sustainable while empowering local businesses and reducing traffic and pollution.
51 - 200 employees
Founded 2020
🛍️ eCommerce
🚗 Transport
Agente de servicio al cliente
Job not on LinkedIn
November 10
🗣️🇪🇸 Spanish Required
Coco
eCommerce • Transport • Transportation
Coco is a delivery service that focuses on providing a superior experience by utilizing purpose-built, remotely piloted electric vehicles to deliver food from local restaurants. Unlike traditional delivery services, Coco's robots are pre-stationed at restaurants, allowing for faster order fulfillment with real-time tracking through a user-friendly app. Their mission is to make food delivery more affordable, reliable, and sustainable while empowering local businesses and reducing traffic and pollution.
51 - 200 employees
Founded 2020
🛍️ eCommerce
🚗 Transport
📋 Description
• Atender a los clientes mediante los diferentes canales • Atender los requerimientos y reclamos, asesorando y gestionando dichas solicitudes de acuerdo a los procedimientos y políticas establecidas • Garantizar un servicio de calidad, poniendo en práctica sus conocimientos • Asociar cada interacción de los clientes a una excelente experiencia • Cumplir funciones puntuales de acuerdo al puesto para el control de procesos
🎯 Requirements
• Experiencia demostrable de 2 años en atención y soporte al cliente • Estudios técnicos/universitarios culminados o en los últimos ciclos de Administración, Comunicaciones, servicio/atención al público y/o afines • Conocimiento de manejo de plataformas de soporte (CRM de comunicación) • Excelente redacción y ortografía • Disponibilidad para laborar 40 horas semanales (turnos rotativos de lunes a domingo) • Experiencia en ventas online • Cumplimiento de KPI's estratégicos • Capacidad para trabajar en equipo • Conocimiento y manejo en Google Suite
🏖️ Benefits
• Modalidad remoto • Excelente conexión a internet • Laptop/PC • Teléfono inteligente • 2 días de descanso a la semana
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