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Lead Product Manager

🕒 July 27

🇺🇸 United States – Remote

💵 $128.9k - $157.8k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 31%

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Logo of Code for America

Code for America

201 - 500 employees

Founded 2009

🤲 Charity

🏛️ Government

🌍 Social Impact

Charity • Government • Social Impact

Code for America is a non-partisan, non-political 501(c)(3) charitable organization dedicated to improving government services and fostering resilient communities. The organization leverages technology to simplify access to food benefits, tax filing, criminal record clearance, and more, aiming to break down barriers and find real solutions for individuals across the country. Through partnerships with governments and communities, Code for America designs human-centered applications and provides consulting and advisory services to enhance social safety nets and government processes. By building tools and resources that facilitate easier benefit enrollment and tax services, Code for America strives to create a more inclusive government that works for everyone.

📋 Description

• Set product direction and strategy for a product or project • Own the product strategy and roadmap • Partner with program leads and cross-disciplinary team members to define project strategy • Make tradeoff decisions balancing user needs, partner expectations, scope, and timeline • Communicate product vision and strategy to teams and internal stakeholders • Align government partners and external stakeholders around product vision and strategy • Scope future opportunities with program leads • Lead multidisciplinary teams including design, research, and engineering • Work with product managers and discipline leads to advance organizational goals • Identify and escalate risks and determine mitigation strategies • Develop and refine team processes for efficient delivery • Mentor product managers and establish strong product practices • Model constructive communication, active listening, feedback, and inclusion • Engage in ad hoc projects and initiatives as organizational needs evolve

🎯 Requirements

• 7+ years of product management experience • Proven ability to lead high-quality product development using agile methods and iterative delivery cycles • Ability to interpret and use user research, usability testing, and data analytics for product decisions • Strong product judgment regarding prototyping, building, experimentation, and changing direction • Experience writing and reviewing product strategy documents and feature specifications • Strong communication skills and experience managing internal and external stakeholders • Ability to make difficult tradeoff decisions and facilitate productive conversations • Ability to manage day-to-day delivery while connecting short-term progress to a longer-term vision • Ability to identify product issues and advocate for solutions involving resourcing, scope, or requirements • Ability to connect team work to organizational strategy and recommend improvements to team outcomes • Curiosity about emerging AI tools and commitment to using them responsibly and effectively • Deep commitment to Code for America's mission • Full-time residence within the United States • Medicaid, public benefits, or insurance experience is a bonus • Product advisory or consulting work with government, civic tech, or a highly regulated industry is a bonus • Experience working directly with state or county government partners is a bonus

🏖️ Benefits

• Laptop provided • One-time $700 payment for remote environment setup; $200 stipend and up to $500 reimbursement • Cell phone and/or internet reimbursement of $50 per month • $500 annual professional development stipend, prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training and guidance for staff required to utilize AI, plus opportunities to gain AI-related skills • 100% employer match on the first 3% of 401(k) contributions • Additional 50% match on contributions between 3% and 5% after 3+ years of service, for a maximum employer contribution of 5% • At least one no-cost health insurance option for full-time employees for employee-only coverage • Minimum 80% of dependent health coverage costs • Remote work across the US • Open personal time off, subject to manager approval • Minimum of 14 paid holidays • Organization-wide closure from Christmas Day through New Year's Day • Paid sick time, up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service • Collaborative and flexible work environment • Leadership and teammates who share strong work ethic and values

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