Market Operations Specialist

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £81.6k - £90.7k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

👻 Ghost score 0%

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Logo of Coinbase

Coinbase

1001 - 5000 employees

Founded 2012

💼 Consulting

₿ Crypto

💸 Finance

💰 $21.4M Post-IPO Equity on 2022-11

Consulting • Crypto • Finance

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Provide frontline operational support across the Coinbase Derivatives Exchange and Deribit • Support electronic trading, clearing systems, and exchange applications in a 24/7 team • Investigate and resolve customer inquiries involving exchange functionality, market events, connectivity, product schedules, and business technology • Support internal and external exchange-operations investigations, including error trade analysis and resolution • Coordinate with product and development teams on product launches and platform updates • Execute deployment testing in pre-production environments • Support client and vendor onboarding and ongoing operational enablement across both exchanges • Identify, document, and recommend operational process improvements

🎯 Requirements

• BA/BS in Information Systems, Economics, Finance, or a technical field • 1+ years of experience in financial markets operations or a technical operations role • Product and operational knowledge of listed futures or options • Hands-on experience with error trade analysis and resolution • Ability to diagnose and articulate complex technical problems and solutions to technical and non-technical audiences • Experience delivering multi-channel support via voice, email, and chat • Ability to maintain quality under high-volume, time-sensitive conditions • Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, Salesforce, or JIRA is a plus • Responsible use of generative AI with human oversight

🏖️ Benefits

• Equity eligibility • Bonus eligibility • Medical insurance • Dental insurance • Vision insurance • Quarterly in-person working sessions (“surges”) • Reasonable accommodation support • Compatible screen reader available for applicants who need screen reading technology

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