Content and Customer Marketing Manager

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November 18

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Common Great

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Charity • Non-profit • Digital Marketing

Common Great is a consultancy that specializes in helping nonprofits innovate their fundraising strategies and enhance their digital marketing efforts. With a focus on using effective tools and technology, Common Great empowers nonprofits to reach their fundraising goals while navigating the complexities of modern donor engagement. They are committed to promoting equitable practices in the nonprofit sector and offer discounted services to organizations led by underrepresented communities.

2 - 10 employees

Founded 2022

🤲 Charity

🤝 Non-profit

📋 Description

• Lead creative content strategy that builds brand awareness and differentiation • Develop and execute innovative content campaigns that get noticed and remembered • Expand our content across new mediums—particularly video, visual storytelling, and emerging formats • Create compelling brand narratives that position Common Room as a category leader • Balance creative storytelling with content that drives demand generation outcomes • Use AI tools strategically to scale content production while maintaining creative quality • Transform customer success stories into multi-format content assets (written case studies, video testimonials, customer spotlights) • Collaborate with Product Marketing and Customer Success to identify compelling customer stories • Lead content creation for customer stories—from interviews to final assets • Build a library of customer proof points that can be leveraged across campaigns • Manage relationships with freelance writers, video editors, and creative production partners • Own content production workflows and quality standards • Oversee content tools and platforms needed for production and distribution • Collaborate cross-functionally with Product Marketing, Demand Gen, and Product teams • Partner with Demand Gen on SEO/AEO strategy • Ensure content is optimized for search and discoverability • Manage any SEO contractors or agencies as needed

🎯 Requirements

• 5+ years in content marketing, brand marketing, or creative roles in B2B SaaS • Strong creative portfolio demonstrating innovative content and campaigns that made an impact • Proven ability to create compelling customer stories across multiple formats • Video content experience (scripting, creative direction, managing production) • Experience managing freelancers and external creative partners • Track record of using AI to enhance and scale creative work

🏖️ Benefits

• Competitive base compensation with meaningful equity ownership • Health insurance including medical, dental, and vision, HSA and FSA • We pay 100% of your employee premium and 50% of your premium for any dependents • Unlimited Paid Time Off • Paid Company Holidays • Work from home policy including a laptop and support for your home office needs • Monthly Remote Stipend • 401(k) self contribution • Paid Family Leave • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle