Systems Operations Manager

🕒 April 15

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Commure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Commure is a healthcare technology company that builds AI-powered software and integrated infrastructure for health systems. The company develops ambient AI assistants, revenue cycle management tools, patient engagement platforms, and asset/safety monitoring solutions that integrate with electronic health records to automate documentation, coding, billing, and operational workflows. Commure focuses on co-developing solutions with health systems to reduce cost of care, lower clinician burnout, and improve patient and operational outcomes.

📋 Description

• Administer and maintain Salesforce including user management, profiles, permissions, workflows, validation rules, dashboards, reports, and automation • Manage integrations and data sync between Salesforce, ZoomInfo, Outreach, and other business systems • Monitor and improve CRM data quality, enrichment processes, and duplicate prevention • Support sales team workflows, lead routing, account assignment, and pipeline management • Configure and maintain sales engagement tools, sequencing logic, and activity tracking • Troubleshoot system issues, user errors, and integration failures • Build and maintain reports, dashboards, and KPI tracking for leadership • Document system processes, policies, and best practices • Train users and provide ongoing support across business teams

🎯 Requirements

• 3+ years of experience administering business systems or sales operations platforms • Strong experience with Salesforce administration and Salesforce CPQ • Experience with ZoomInfo and Outreach • Familiarity with sales workflows, lead generation, account management, and pipeline processes • Strong understanding of integrations, APIs, and data hygiene best practices • Ability to build reports and dashboards for business analysis • Strong troubleshooting and problem-solving skills • Excellent communication and documentation abilities • Nice To Have: Experience with sales automation and enrichment tools • Nice To Have: Familiarity with RevOps processes • Nice To Have: SQL, reporting, or data analysis experience

🏖️ Benefits

• Offers Equity