Customer Service and Sales Specialist — Inclusive (PWD)

Job not on LinkedIn

October 28

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Concentrix

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Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Join us and make a difference in customer service while advancing your career! • Be our next Customer Service Specialist and turn every interaction into an unforgettable experience, providing empathetic, human-centered support via chat, email, and/or voice. • With your problem-solving skills and strong communication, you will make a meaningful impact for our customers and the team by delivering personalized support through chat, email, and/or voice.

🎯 Requirements

• High school diploma or equivalent. • Experience in multichannel customer support (voice, chat, and email). • Comfortable with technology: fast and accurate typing and ability to work with multiple systems simultaneously. • Spanish required (B2) — intermediate to advanced proficiency. • Commitment to empathetic, human-centered service — we treat customers the way we would like to be treated.

🏖️ Benefits

• Flexible meal/food allowance • Life insurance • Medical and dental coverage to take care of your health • Childcare/babysitter subsidy to support your family • Partnerships offering up to 50% off university tuition and up to 80% off language schools to support your education • Medical and dental coverage: for people with disabilities, the monthly fee for the plan is waived • Career plan — grow with us and access new professional development opportunities • Wellness program to support your quality of life • Innovative workspaces with game rooms, TV areas and more • Additional city-specific exclusive benefits • We Care: 24-hour assistance line providing psychological, financial and legal guidance.