Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
10,000+ employees
Founded 1983
🏢 Enterprise
🤖 Artificial Intelligence
🤝 B2B
💰 Venture Round on 1995-01
Customer Service Representative, Bilingual: French/English
3 days ago
🗣️🇫🇷 French Required
Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
10,000+ employees
Founded 1983
🏢 Enterprise
🤖 Artificial Intelligence
🤝 B2B
💰 Venture Round on 1995-01
📋 Description
• Provide exceptional customer experiences to bank customers • Solve problems for bank customers and promote card benefits • Resolve customer complaints and de-escalate emotional situations • Deliver expert customer experiences
🎯 Requirements
• 18 years of age with a High School diploma/GED • 1 year of customer service experience required • Experience in contact center is a plus • Able to speak, write, and understand English • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies
🏖️ Benefits
• Medical, dental, and vision insurance • Comprehensive employee assistance program (EAP) • Registered retirement savings plan • Paid time off and holidays • Paid training days • Health and wellness programs with trained partners • Mentorship programs • Programs and events supporting diversity, equity, and inclusion • DailyPay enrollment option for early access to pay • Employee referral bonus opportunities
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