Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
10,000+ employees
Founded 1983
🏢 Enterprise
🤖 Artificial Intelligence
🤝 B2B
💰 Venture Round on 1995-01
Customer Service, Tech Support Rep – Tech Products
2 days ago
Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
10,000+ employees
Founded 1983
🏢 Enterprise
🤖 Artificial Intelligence
🤝 B2B
💰 Venture Round on 1995-01
📋 Description
• Provide inbound customer support using a call flow guide • Resolve technical issues related to hardware, software, and client products • Track, document, and retrieve information in databases • Maintain broad knowledge of client products and/or services
🎯 Requirements
• Strong focus on building customer relationships • 1+ year of customer service experience • Technical support experience preferred • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Strong problem-solving skills • Strong computer navigation skills and PC knowledge • High Speed internet (no wireless/hotspots or satellite) and a smartphone
🏖️ Benefits
• medical, dental, and vision insurance • comprehensive employee assistance program (EAP) • registered retirement savings plan • paid time off and holidays • paid training days • DailyPay enrollment option to access pay "early," when you want it • performance-based incentives • lucrative employee referral bonus opportunities • company networking opportunities with organized groups • health and wellness programs • mentorship programs • work-from-home convenience • programs and events that support diversity, equity, and inclusion
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