Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
10,000+ employees
Founded 2017
🤝 B2B
🛍️ eCommerce
🏛️ Government
💰 Venture Round on 2009-01
Customer Experience Associate II
November 6
Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
10,000+ employees
Founded 2017
🤝 B2B
🛍️ eCommerce
🏛️ Government
💰 Venture Round on 2009-01
📋 Description
• Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services.
🎯 Requirements
• Expands skills within an analytical or operational process. • Maintains appropriate licenses, training, and certifications. • Applies experience and skills to complete assigned work. • Works with a moderate degree of supervision. • Has developed skillset in a range of processes, procedures, and systems. • Evaluates issues and solutions to provide the best outcome for the client and end-users.
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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