Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
10,000+ employees
Founded 2017
🤝 B2B
🛍️ eCommerce
🏛️ Government
💰 Venture Round on 2009-01
Customer Experience Associate III
November 5
Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
10,000+ employees
Founded 2017
🤝 B2B
🛍️ eCommerce
🏛️ Government
💰 Venture Round on 2009-01
📋 Description
• Provide exceptional service for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction. • Manage customer requests, providing solutions and information while adhering to campaign protocols. • Register and report customer information in real-time, following established guidelines and systems.
🎯 Requirements
• Education or experience related to healthcare/health (or the health sector). • Advanced English proficiency level. • Excellent communication skills. • Experience Level: Senior (2 to 6 years).
🏖️ Benefits
• Competitive salary. • Indefinite-term contract: guaranteed stability. • 100% remote work: connectivity allowance provided, and equipment supplied. • Office hours: Monday to Friday, full-time. • Salary increase on your work anniversary. • Free access to our e-learning platform. • Discounts at language schools to perfect your skills. • A day off for your birthday.
Apply NowSimilar Jobs
October 31
Customer Service Representative ensuring exceptional customer experiences across communication channels for Latin America. Role includes addressing inquiries and collaborating to enhance service delivery.
October 31
Customer Service Agent in a global staffing agency handling customer inquiries and support in an e-commerce environment. Collaborating with the support team while maintaining high-quality service standards.
October 28
Business Professionals ManpowerGroup Colombia
10,000+ employees
Bilingual Customer Service Agent assisting clients in Medellín's medical office. Providing support and managing information to ensure client satisfaction in a remote environment.
🗣️🇪🇸 Spanish Required
October 28
Customer Service Analyst supporting clients with access management and handling inquiries in Bogotá. Requires customer service experience and proficiency in office tools for a full-time position.
🗣️🇪🇸 Spanish Required
October 28
Customer Support Representative for SOLVO S.A.S., resolving customer issues and enhancing their experience. Requires experience in customer service with proficiency in English and customer support tools.
🗣️🇪🇸 Spanish Required