Senior IT Program Management Analyst

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October 21

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Conduent

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B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

📋 Description

• Manages the delivery of multiple concurrent infrastructure projects, all sizes, all complexity levels • Adopts and complies with PMO Program and Project processes; inclusive of: • Working with project team, crafting project scope. • Leveraging PMO project framework standards and best practices, build, develop, maintain and control a detailed schedule of project milestones, deliverables and tasks to ensure projects are completed on time and within budget. • Proactively identify and manage project risks, issues, mitigation plans and dependencies • Responsibly manage required project reporting • Establish clear project sponsor and stakeholder expectations and engagement model to be managed throughout the project life cycle. • Monitor work of technical personnel, such as network, compute and storage engineers, providing support and direction to meet objectives as needed. • Performs other duties as assigned by management

🎯 Requirements

• 7+ years’ experience with crafting scope documentation, developing WBS and meaningful detail project schedules and managing risks and issues • 7+ years’ experience with management of infrastructure projects • 5+ years of experience in stakeholder management • PMP and/or comparable certification(s) • Solid understanding of PMO best practices • Proficient with project management s/w tools as well as other productivity tools including MS Office, Project, Visio, Word, Excel, PowerPoint, Outlook, MS Teams, PowerBI Reporting • Flexibility, interest and ability to work in a fast-paced environment on mission critical projects. • Ability to adopt and effectively apply project management methodologies and enforce project standards. • Self-starter who can dive into complex projects and drive forward to a successful completion, with minimal to no supervision. • Excellent communications skills (interpersonal, presentation, verbal and written) • Strong problem-solving and analytical skills. • Ability to provide competent and proactive leadership. • Ability to establish cross-functional, collaborative relationships with business and technology partners. • Sound business acumen and good judgment. • Ability to negotiate and influence at all levels of the organization. • Possess excellent technical aptitude and a desire to learn constantly. • Knowledge of infrastructure concepts and experience with managing technology projects; familiarity with ITSM methodologies (e.g., ITIL). • Experience working in an IT outsourcing environment and/or managing IT service provider(s). • Experience implementing projects using Agile methodologies a plus.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development