Project Manager

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August 21

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Confie

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B2B • Customer Service • HR Tech

Confie is a leading call center located in Tijuana, known for creating an engaging and supportive work environment. Voted as the 'Best Call Center in Tijuana' for 2021, Confie emphasizes the importance of teamwork, job advancement opportunities, and employee well-being through perks like private medical insurance and productivity bonuses. The company focuses on recruiting a diverse workforce and helping employees grow and develop rewarding career paths in customer service, sales, and back-office roles.

1001 - 5000 employees

Founded 2008

🤝 B2B

👥 HR Tech

📋 Description

• Coordinate resources, teams and project information • Collaborate with project stakeholders in risk management, mitigation, contingency monitoring and opportunity identification • Manage agendas and publish meeting minutes • Maintain project documentation and manage cost-related inquiries • Control and monitor flow charts for process mapping • Communicate effectively and manage time to meet project demands • Monitor purchase lead times that impact project scope • Assign tasks to internal teams and monitor project progress • Collaborate with project team to remove obstacles • Use tools (Smartsheet) to control schedules, resources, and expenses • Issue documentation, project communication plans and reports • Monitor quality control progress and ensure standards and project metrics are met • Gather and publish information on project status

🎯 Requirements

• Strong verbal and written communication skills in English and Spanish. • Project Management advanced skills and experience of at least 5 years. • Excellent problem-solving skills, with the ability to navigate complex projects. • Experience with essential project management duties (project planning, managing budgets, monitoring project scope, owning stakeholder communication, and risk management). • Experience in project management tools such as Monday or other market leading workflow solutions; Smartsheet experience. • Work Experience noted as 3-5 years (job header)

🏖️ Benefits

• Legal benefits • Christmas bonus • Savings fund • Profit sharing (PTU) • Vacation days • Vacation premium • Extra paid days off • Private medical insurance and preventative care • Dental Insurance • Life Insurance • Friendly work environment