
1001 - 5000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
🕒 3 days ago
🗻 New Hampshire – Remote
💵 $20 - $25 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
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1001 - 5000 employees
Founded 1982
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
• Support one or more Executive, Senior Executive or Presidential Account Managers with day-to-day order fulfillment • Resolve customer issues on assigned new and existing accounts • Assist in account retention and growth • Provide customer support to the Account Manager and customer during order fulfillment and servicing • Support day-to-day transactions so Account Managers can expand their business • Proactively follow up on open orders and customer service issues to minimize problems and resolve issues • Handle incoming calls and assist on calls as needed • Prepare and follow up on orders to ensure accuracy and customer satisfaction
• Applicants must be authorized to work for any employer in the U.S. • Strong drive to succeed • Excellent communication skills • Strong customer service skills • Ability to multitask • Desire to help others • Complete interview process and communication with a live person
• Compensation • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off, including vacation and sick time • Wellness Time Off days • Volunteer Time Off days • Generous paid vacation • Dental and vision benefits • Monday through Friday work schedule • Tuition reimbursement • 401k with matching
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