Quality Engineer

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August 20

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ConnectWise

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SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

📋 Description

• We are seeking a talented and detail-oriented Quality Engineer to join our x360Sync team. • As a QA Engineer, you will ensure the quality and reliability of our secure file sync and share solutions. • You\'ll champion software quality through meticulous testing processes and contribute to improvements in our testing frameworks. • Your expertise will be vital in delivering standout software solutions. • Apply now and become a part of an excellent team! • Work on the development and execution of comprehensive test plans and test cases. • Conduct thorough testing, including functional, regression, integration, and user acceptance tests. • Collaborate with cross-functional teams to understand software requirements and ensure test coverage aligns with user expectations. • Document detailed test outcomes, log defects, and work closely with developers to facilitate issue resolution. • Manage test environment and test data preparation, ensuring accurate and effective testing scenarios. • Participate in continuous improvement of testing processes and methodologies to enhance product quality.

🎯 Requirements

• Bachelor\'s degree in Computer Science, Engineering, or related field. • Proven experience as a QA Engineer or similar role. • Good understanding of software testing methodologies, tools, and processes. • Good problem-solving skills and attention to detail. • Strong communication and collaboration skills. • Proficient in designing and executing effective manual test cases and strategies. • Ability to troubleshoot and analyze complex software issues efficiently. • Experience with manual and/or automated testing of client-server applications across various platforms. • Experience with cloud-based applications and services. • Fluency in English. • Good foundation in testing theory, with ISTQB certification is a plus. • Experience with multiple OS, desktop and mobile is a plus. • Experience with Docker containers, and VMs is a plus. • Good knowledge of file systems across Windows, Linux, and macOS is a plus. • Experience in OS administration (Win/Linux/macOS), including remote server management, file system operations, services, and network shares is a plus. • Experience with TestRail, Jira, and experience working in Scrum teams is a plus. • Experience in virtualization using VMware and vCenter to set up and maintain test environments is a plus. • Test automation experience and/or desire to learn and grow in this dimension is a plus. • Knowledge of programming/scripting languages, such as Python or JS is a plus. • Experience with a test automation tools like Selenium, Cypress, Playwriter is a plus.