Senior Director, Pipeline Health, Governance

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November 12

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ConnectWise

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SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

📋 Description

• Own the end-to-end health and governance of the company’s revenue pipeline, from opportunity creation through close. • Diagnose and address weaknesses in pipeline performance – identifying coverage gaps, stage bottlenecks, and data integrity issues. • Owns operational reviews of key pipeline metrics and deep dive into issues to address gaps working cross-functionally. • Partner with GTM Analytics and leadership to implement a unified pipeline strategy, ensuring consistency in definitions, data quality, and stage management across GTM teams. • Collaborate with GTM Analytics and Finance to align pipeline metrics, coverage models, and performance analysis with revenue targets and forecasting processes. • Manage a pipeline governance framework – including quality standards, inspection cadences, and accountability mechanisms. • Drive data quality adherence and governance, ensuring pipeline decisions are based on accurate and trusted information. • Partner with the sales team or source pipeline owner to diagnose underperformance root causes and develop an action plan to remediate. • Collaborate with Sales, GTM Systems, and RevOps to ensure data accuracy, attribution clarity, and seamless integration across platforms (Marketo, Salesforce, etc.). • Serve as the connective tissue between Marketing performance and Sales outcomes – ensuring pipeline translates into closed-won deals.

🎯 Requirements

• 10+ years of experience in Revenue Operations, Sales Strategy, or GTM leadership within a B2B (preferably SaaS or technology) environment • Deep understanding of sales process design, pipeline management, and forecasting methodologies • Proven ability to interpret complex data, identify meaningful insights, and present findings clearly and persuasively to executive stakeholders • Strong analytical acumen and ability to collaborate closely with data and finance partners • Collaborative leadership style – thrives in cross-functional environments spanning Sales, Marketing, Post Sales, and RevOps • Executive presence and communication skills – capable of influencing at all levels of the organization. • Proficiency with CRM and GTM systems (e.g., Salesforce, Clari) and understanding of data integrity principles • Bachelor’s degree in related field required; MBA or advanced degree preferred

🏖️ Benefits

• 30-40% Travel • Remote/Hybrid Depending on Location