Senior Design Operations Manager

Job not on LinkedIn

4 days ago

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $108.4k - $135.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Constant Contact

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Marketing • SaaS • B2B

Constant Contact is a company that provides digital marketing tools to help businesses grow through email marketing, SMS marketing, social media marketing, and more. They offer features such as AI-powered writing assistance, email templates, automation, integrations with other apps, and reporting tools to track campaign success. They cater to various clients including franchises, enterprises, agencies, and small businesses. They aim to boost business by building deeper relationships with important audiences through their comprehensive suite of marketing tools.

1001 - 5000 employees

Founded 1998

☁️ SaaS

🤝 B2B

💰 $400M Private Equity Round on 2021-02

📋 Description

• Drive operational excellence and cultural consistency across our growing Product Design organization. • Optimize core design processes, improve cross-functional collaboration, and scale the team's collective impact. • Remove friction from the design lifecycle, manage team rituals, and ensure designers, researchers, and content strategists can focus on delivering customer value efficiently. • Design, implement, and maintain standardized, efficient operating procedures and templates for the Design organization. • Partner with Design Leadership to manage project prioritization, track team capacity, and assist with resourcing strategies.

🎯 Requirements

• 5+ years of professional experience in a Design Operations, Program Management, or a similar operational role supporting a large UX or Product organization. • Proven expertise in mapping, optimizing, and scaling complex design workflows within a technology company. • Deep working familiarity with modern design technology, especially Figma for component library management and collaboration. • Exceptional written, verbal, and presentation skills, with a track record of successfully driving process adoption and influencing stakeholders across various disciplines. • Meticulous organizational skills with a keen eye for detail and the ability to manage complex schedules and logistics for a distributed or hybrid team. • Familiarity with AI-powered tools that streamline design processes (e.g., automated documentation, asset tagging, or large-scale data analysis of design feedback).

🏖️ Benefits

• Health and welfare benefits including paid leave • Generous paid time off policy • Opportunities for professional development • Flexible work arrangements