Senior Engineering Manager – AI Platform

September 28

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Contentful

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Contentful helps digital teams assemble content and deliver experiences, faster. Our open and flexible content platform adapts to how digital builders work to meet business goals through easy customization and deep integration with any tech stack. Digital teams can reuse and automate content across devices and channels, so they can worry less about content maintenance and more about their customers.With offices in hubs including Berlin, San Francisco and Denver, and a global team distributed across every time zone, we help thousands of businesses across the spectrum of digital maturity to move fast and meet customer demands. Contentful supports IKEA, Vodafone, Electronic Arts and over 30% of the Fortune 500 to deliver market-leading digital experiences at scale through every stage of the customer journey.As stated in the Forrester Wave™: Agile Content Management Systems (CMSes) Q1 2021 report, Contentful has “a well-articulated vision for helping companies become digital first, plus the capabilities to help them get there.”

501 - 1000 employees

💰 $175M Series F on 2021-07

📋 Description

• Lead and scale high-performing engineering teams focused on core AI platform capabilities. • Set and maintain a technical vision for scalable, developer-friendly tools that empower feature teams to rapidly and reliably build and integrate AI-powered solutions. • Drive initiatives around modular AI actions, streaming support, observability, and traceability, ensuring compliance with AI content authenticity and regulatory requirements (such as EU AI Act and GDPR). • Partner with Product, Design, and Engineering leaders to align strategic roadmaps and deliver measurable business value. • Ensure AI capabilities (agentic frameworks and LLM platforms) are secure, governed, reliable, and intuitive. Serve as a consultant and enabler for product teams by delivering reusable, well-documented AI platform components and guiding adoption. • Recruit, mentor, and coach team members to foster technical and leadership growth. • Guide teams through the full lifecycle: discovery, design, implementation, scaling, and continuous improvement. • Act as a thought partner to senior leadership, helping shape Contentful’s long-term AI strategy. • Promote responsible AI development practices, including ethics, bias mitigation, and privacy. • Monitor market and technology trends, evaluating emerging tools and methodologies.

🎯 Requirements

• 5+ years experience in technical leadership, specifically managing software/platform engineering teams; direct experience building platform products and infrastructure at scale. • Proven track record delivering high-quality software and platform capabilities for internal and external customers. • Deep engineering background including cloud architectures, containerization, and scalable APIs. • Demonstrated ability to abstract complex AI technologies (LLMs, RAG, integrations) into usable, compliant, and extensible platform features. • Strategic, data-driven thinking in translating business requirements into effective technical execution. • Advanced stakeholder management and cross-functional collaboration skills. • Experience embedding governance, compliance, and privacy (e.g., GDPR, CCPA, AI transparency requirements) within development practices. • Outcome-oriented and pragmatic; focused on delivering tangible business impact and customer value. • Entrepreneurial mindset; comfortable with ambiguity and change. • Commitment to professional development and team growth. • Excellent communication skills aligning diverse stakeholders. • [Bonus] Experience in content management, digital experience platforms, or integrating AI/ML solutions into SaaS platforms. • [Bonus] Understanding of AI ethics, bias mitigation, and responsible AI practices.

🏖️ Benefits

• Join an ambitious tech company reshaping the way people build digital experiences • Full-time employees receive Stock Options for the opportunity to share in the success of our company • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. • Work-Life balance and You Time with a generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days • Time off to care for and focus on your growing family • Use your personal annual education budget to improve your skills and grow in your career • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities • An annual wellbeing stipend to care for your physical, financial, or emotional health • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.