Customer Service Engineer

Job not on LinkedIn

September 21

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Continental

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Automotive • Technology • Sustainability

Continental is a technology company that develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the company is focused on innovation in areas like autonomous mobility, connectivity, electric mobility, and safety technologies. Continental is a leader in developing smart and sustainable tire technologies and offers a wide range of industrial solutions. The company is committed to sustainability, emphasizing carbon neutrality, emission-free mobility, and a circular economy. With a global presence, Continental also offers extensive career opportunities across various fields, including software engineering, IT, and sales, contributing to the future of mobility solutions.

10,000+ employees

Founded 1871

📋 Description

• Establish a trusting relationship with customer plant engineering, line operations, quality, logistics and customer service organizations in assigned customer plants • Operate as initial direct contact and response person to customer complaints / 0-km issues • Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers • Coordinate activities of external quality service providers • Contribute to problem solving and strategic quality improvement activities with international teams • Support evaluation of customer plant's perception of CT OESL’s quality performance

🎯 Requirements

• Graduate in automotive engineering, mechanical/electrical engineering or equivalent education as a technician • More than 5 years of professional experience in automotive business with direct international OEM customer contact • Basic knowledge of general quality methods and tools • Planning and organizational skills • Fluent in English and French (written and spoken) • Good command of German considered a plus • Willingness to travel frequently and on short notice • Applications from severely handicapped people are welcome

🏖️ Benefits

• Training opportunities • Mobile and flexible working models • Sabbaticals • Support for good work-life balance • Additional benefits (unspecified)