Director, High-Velocity Launch Operations

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🕒 May 27

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Cookie Information

51 - 200 employees

Founded 2011

🤝 B2B

📋 Compliance

B2B • Compliance • Marketing

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📋 Description

• Lead the strategy, execution, and continuous evolution of DSV’s North American Contract Logistics (HT2), high velocity launch offering. • Deliver rapidly deployable, scalable launch solutions, supporting new customer implementations, startup facilities, expansions, and major operational transformations across the network. • Oversee both centralized project management functions and field-based launch execution teams, ensuring launches are operationally successful, financially sustainable, and aligned with customer expectations. • Drive results across a highly matrixed environment involving operations, engineering, finance, IT, commercial teams, customers, and external partners. • Build organizational capability in rapid launch execution, project governance, and startup stabilization. • Design, implement, and continuously improve DSV’s high-velocity launch operating model for new customer implementations and facility startups. • Develop scalable launch frameworks, playbooks, governance models, and standardized deployment methodologies in support of rapid deployments. • Partner closely with commercial and solutions engineering teams during pre-sale and implementation phases to ensure operational readiness, financial planning, and execution alignment. • Own launch-related financial performance and sustainability metrics, including EBIT performance, ROIC achievement, Startup expense forecasting & management, and Labor ramp efficiency. • Ensure launches are delivered on-time, within budget, and aligned to operational KPIs and customer SLAs.

🎯 Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred) • 10–15+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred) • 5+ years leading large-scale customer implementations, facility startups, or launch operations within a 3PL or distribution environment • Exceptional stakeholder management and executive communication skills • Ability to lead through ambiguity and high-pressure launch environments • Strong change management and organizational influence capability • Strategic thinker with operational execution discipline • Experience in customer-facing roles • Experience with project management platforms (Smartsheet, MS Project, Jira, etc.) • Advanced Excel (modeling, large dataset manipulation) skills • Working experience in Business Intelligence tools (Power BI, Tableau, Looker, etc.) • Strong familiarity with WMS platforms • Experience with SQL, data modeling, and data visualization best practices • Strong understanding of: Contract logistics operations, Distribution startup processes, Customer onboarding and implementation lifecycle management. • Travel Expected 20-40%

🏖️ Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. • Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

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