Express Auditor

October 13

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Copart

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Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees.

5001 - 10000 employees

Founded 1982

📋 Description

• Perform comprehensive audits of open and closed assignments from the last 90 days across various TE teams (Owner, Lien Holder, Aged Inventory, Escalations) • Conduct full-lot reviews, including call audits, process accuracy assessments, documentation quality checks, and system usage analysis • Analyze data on cycle times, error trends, and file touches to identify root causes of escalation risks and training opportunities • Validate accuracy of DMV requirements, Seller Grids, State Grids, and the TE Facility Operations Manual (FOM) and Process Portal • Partner with Training and Operations teams to address process gaps through updated documentation and targeted learning solutions • Support rebuttal efforts for seller-initiated audits by verifying data accuracy and aligning on expectations • Clearly document audit findings within the designated platform to ensure transparency and accountability • Participate in calibration sessions to ensure consistency in scoring and audit expectations across TAG • Collaborate with Product, Training, Operations, and Compliance teams to support a holistic understanding of title processes

🎯 Requirements

• 1+ years of experience in Title Express or a related role (Owner, Lien Holder, Aged Inventory, or Escalations Team Lead preferred) • Strong working knowledge of TE documentation, seller/state grids, DMV requirements, and audit methodologies • Proficiency in Microsoft Excel, Outlook, Teams, and related productivity tools • Exceptional attention to detail and ability to write or review process/training documentation (preferred) • Previous experience as an SME, Team Lead, or in a quality assurance role (preferred) • College education is a plus, but not required.

🏖️ Benefits

• Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program • 10 Vacation days per year • 7 Paid Company Holidays • Life and AD&D Insurance