Inside Sales Representative

🕒 July 1

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Copeland

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1921

Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.

📋 Description

• Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email) • Manage a diverse portfolio of accounts, ensuring consistent engagement and follow-up • Conduct regular customer check-ins to understand needs and identify growth opportunities • Drive upsell and cross-sell initiatives across Copeland’s product and solution portfolio • Lead pricing discussions and contract negotiations within defined guidelines • Own and maintain a healthy sales pipeline in CRM • Ensure accurate forecasting and proper documentation of customer interactions • Act as the main point of contact for assigned accounts, coordinating with internal teams when needed • Identify and develop “hidden champions” within customer organizations to expand business potential • Stay informed on HVAC-R market trends, competitors, and customer challenges

🎯 Requirements

• At least 2 years of experience in the sales process, account management, or technical sales, ideally in HVAC-R or related industries • Ability to manage a broad portfolio with strong prioritization skills • Solid understanding of technical products (mechanical and/or electronic components is a plus) • Strong communication skills, especially in remote/digital customer engagement • Customer-centric mindset with a proactive and solution-oriented approach • Experience with CRM tools and pipeline management • Comfortable working with targets and sales quotas • Fluent in English (additional languages are a plus).

🏖️ Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs • Flexible time off plans, including parental leave, vacation and holiday leave