Senior Salesforce Business Analyst

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September 29

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CoreSphere, LLC

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Enterprise • SaaS • Government

CoreSphere, LLC is a company that provides IT solutions for successful digital transformation. Specialized in utilizing agile methodologies, CoreSphere delivers transformative cloud-based mission-critical solutions using SaaS, PaaS, and IaaS platforms. It serves a diverse range of clients, including federal, state and local governments, commercial enterprises, and non-profits. The company offers engagements with Salesforce and ServiceNow, along with other product solutions and use case demonstrations. CoreSphere is committed to helping clients innovate and revolutionize their enterprises through partnership and advanced technologies.

51 - 200 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

🏛️ Government

📋 Description

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle. Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements. Evaluate existing workflows as-is, identify inefficiencies, and recommend optimizations to enhance business performance. Participate in Agile ceremonies, including daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives. Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables. Define data migration requirements, map source fields to Salesforce objects, and establish business rules for cleansing, transformation, and validation. Collaborate with stakeholders, SMEs, and technical teams to ensure data migration scope, quality standards, and acceptance criteria are met. Support testing, mock runs, and post-migration validation while providing governance recommendations for ongoing data integrity. Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes. Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions. Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively. Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, or comparable discipline. Minimum work experience: 5+ years of experience as a Business Analyst with end-to-end Salesforce implementation experience. Minimum 5+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment. Minimum 5 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps. Salesforce Public-Sector (PSS) domain expertise is highly preferred. Experience conducting simple to complex Project Demos and Sprint Demos. Experience working in JIRA, Confluence, or other Agile project management tools. Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart, SharePoint. Excellent interpersonal, listening, oral, and written communication skills. Strong analytical skills with accuracy and attention to detail. Ability to manage multiple tasks in a team-based environment. Experience working with sandbox and production environments. Demonstrated adherence to Salesforce.com best practices. Salesforce Administration Certificate is required Salesforce Business Analyst Certification is desirable Salesforce Public Sector Consultant certification is highly desirable. Candidate must authorized to work in the United States and able to pass a Federal Public Trust background check.

🏖️ Benefits

• Competitive Pay Paid Time Off Sick Leave Public Holidays STD/LTD Health and Dental 401(k)