Senior Customer Success Manager

Job not on LinkedIn

March 27

Apply Now

Receive Emails with Similar Jobs

Corti

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Healthcare Insurance • SaaS

Corti is a healthcare AI company that specializes in advanced AI models designed specifically for the medical field. Their solutions enhance patient care by integrating seamlessly into healthcare workflows and provide high-quality language generation and speech recognition tailored for complex medical terminology. With a mission to democratize access to medical expertise, Corti empowers healthcare providers to improve patient interactions significantly.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• There is no quality healthcare without a quality dialogue. • Corti has built the world's premier AI assistant for healthcare providers. • We are growing our European Customer Success Team to bridge the gap between our customers and our AI and Product teams. • Your role is at the heart of customer interactions within Corti, ensuring relationships and trust are built, accounts grow, and new opportunities emerge. • You’ll get to help redefine how we work with AI, giving you unique experiences and skills. • You’ll work in a multidisciplinary company with over 20 nationalities anchored in a flat meritocracy.

🎯 Requirements

• 5+ years of experience in customer success, partnership success, or a similar role in a technology-driven environment, preferably B2B • Demonstrated ability to drive successful onboarding processes with quick time to value for customers & partners • Strong communication skills with an ability to convey complex concepts to diverse audiences. • Proven ability to manage and influence cross-functional teams without formal authority. • Excellent communication and interpersonal skills, effectively navigating internal and external challenges. • Fluency in English and German (min. C1), additional languages are beneficial. • Thrive in a fast-paced, demanding, and dynamic environment. • If you have the opportunity to travel and meet customers.