Yield Support Specialist

🕒 September 2

🇺🇸 United States – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cotiviti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Perform support and general administrative assignments for the audit or auditors, including filing, data entry, tracking, and correspondence • Obtain data files and generate audit reports by identifying file parameters and extracting data from downloaded or imported files • Review client systems and update Cotiviti systems as needed • Serve as a point of contact for general inquiries and data requests from internal and external customers • Communicate with clients or providers following established processes and procedures • Proofread claims submittals, checking totals, wording, calculations, and accuracy before client submission • Maintain department productivity goals and quality standards • Follow department rules, processes, regulatory guidelines, HIPAA laws, and client-specific requirements • Alert managers to system, productivity, quality, or other work-related issues • Identify information sources and execute processes to disseminate and update information • Collaborate with Information Technology to develop knowledge-sharing technology products or solutions • Handle basic issues under direct supervision and refer complex issues to Senior or Team Lead members • Learn and apply basic audit operations concepts and integrate new assignments with moderate guidance • Gather data, analyze problems, evaluate options, and implement solutions • Plan, organize, and prioritize multiple tasks for timely completion • Complete annual Performance Plan responsibilities, special projects, and other assigned duties

🎯 Requirements

• 0-1 years of related experience and/or High School Diploma or equivalent education • 1 to 2+ years administrative support preferred • Billing or coding experience preferred • Computer proficiency in Microsoft Office applications and system databases required • Working knowledge of applicable industry-based standards • Excellent verbal and written communication skills • Ability to work well in an individual and team environment • Ability to create and maintain collaborative partnerships • Must be able to provide a dedicated, secure work area • Must be able to provide high-speed internet access/connectivity and office setup and maintenance • Must be able to perform duties with or without reasonable accommodation • Must maintain HIPAA compliance and confidentiality/security of data

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance coverage • 401(k) savings plan • Paid family leave • 9 paid holidays per year • 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service • Dedicated, secure work area • High-speed internet access/connectivity and office setup and maintenance