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Firearms Caseworker

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

đź’µ ÂŁ18 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of CRA Group

CRA Group

2 - 10 employees

strategic solutions delivering exceptional outcomes

đź“‹ Description

• Process applications, renewals, variations, permits, and land exemptions for firearms and shotguns • Maintain and update records on the National Firearms Licensing Management System (NFLMS) • Create and modify records on the Police National Computer (PNC) • Conduct vetting checks and review intelligence to evaluate applicant suitability • Obtain and assess GP reports and other necessary documentation • Prepare detailed case files for Firearms Enquiry Officers • Conduct risk assessments using established decision-making frameworks • Handle payments and prepare certifications for approval • Address inquiries from the public, police officers, and partner agencies • Offer advice and guidance on firearms licensing procedures • Track application progress and follow up on outstanding inquiries and reports • Maintain records of transfers, cancellations, address changes, security reports, and sales notifications • Support the revocation and refusal process by monitoring actions and updating records • Maintain records of seized firearms and certificates • Generate and manage daily expiry reports and execute necessary follow-up actions • Assist in locating and tracing certificate holders as needed • Aid in the onboarding and training of new team members when necessary

🎯 Requirements

• At least one year of experience in an administrative role within a busy office setting • Proven experience in delivering high-volume, customer-focused service • GCSEs (or equivalent) in English and Mathematics • Proficient IT skills with experience using multiple databases and computer systems • Exceptional attention to detail with the ability to accurately process and cross-reference information • Experience in maintaining confidential and sensitive records • Strong organizational skills with the ability to manage competing priorities and deadlines • Ability to adhere to detailed processes, policies, and procedures • Excellent verbal and written communication skills • Strong customer service skills and professional handling of inquiries • Ability to work independently and manage workload effectively • Previous experience in a police, public sector, or regulatory environment • Familiarity with case management systems or licensing databases • Knowledge of firearms licensing procedures or legislation • Experience in risk assessments or compliance-related administrative work • Previous experience supporting investigative or enforcement processes • Willingness to undertake additional training relevant to the role • Ability to meet policy deadlines and performance targets • Ability to handle highly sensitive and confidential information

🏖️ Benefits

• Remote working arrangement • Training provided for role-specific systems and processes • Comprehensive training and team support • Bi-weekly pay • Potential for contract extension

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