Operation Manager, E-Commerce

Job not on LinkedIn

September 29

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Creative Chaos

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B2B • SaaS • Productivity

Creative Chaos is an innovation delivery agency that partners with businesses of all sizes to develop and bring products to market. They focus on creating user-centered experiences and translating consumer insights into innovative products. They offer services such as team augmentation, MVP (Minimum Viable Product) development, and DevOps and cloud solutions to help businesses innovate, develop, and deliver products efficiently. Creative Chaos acts as an extension to their clients' teams, providing support and expertise throughout the product development process.

201 - 500 employees

Founded 2000

🤝 B2B

☁️ SaaS

⚡ Productivity

📋 Description

• Develop, implement, and maintain inventory forecasting models to ensure consistent product availability • Monitor stock levels and lead times to optimize reorder points and quantities, balancing supply needs with cost efficiency • Collaborate with Sales and Marketing teams to forecast demand fluctuations and align inventory strategies with promotional activities and sales goals • Identify, evaluate, and manage relationships with suppliers and vendors for POS, POP, packaging, accessories, and merchandise • Negotiate contracts and service-level agreements, ensuring cost-effectiveness and timely delivery • Maintain vendor communication cadence to track production timelines, quality assurance, and delivery schedules • Partner with Marketing, Sales, and internal stakeholders to coordinate new product launches and promotional campaigns • Oversee systems to track lead times, reorder dates, inventory levels, and inbound deliveries; maintain accurate records in inventory management software or ERP systems • Generate regular reports on inventory levels, product movement, and supplier performance • Analyze operational processes to identify bottlenecks and implement continuous improvement strategies • Monitor regulatory and industry compliance requirements specific to the nicotine category and develop contingency plans.

🎯 Requirements

• Bachelor’s Degree in Supply Chain Management, Business Administration, or a related field (Master’s degree is a plus) • 3-5 years of experience in operations, supply chain, or inventory management (preferably in CPG or a closely related industry) • Proven track record in vendor management, procurement, and demand planning • Proficiency with supply chain management or inventory planning software • Strong Excel and data analysis skills for forecasting, budgeting, and reporting purposes • Must have skills: Shopify, Analytics, eCommerce and Excel • Good to have skills: SEO and Affiliate Marketing • Experience in Shopify B2B storefront development • Experience in Shopify apps • Experience using Klaviyo for email marketing and automation.