Crescendo
1001 - 5000 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $50M Series C - Crescendo on 2024-10
Artificial Intelligence • SaaS • B2B
Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.
Product Manager, Agentic Forecasting, Workforce Intelligence
🕒 June 12
🇺🇸 United States – Remote
💵 $150k - $250k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
✅ Product Manager
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Crescendo
1001 - 5000 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $50M Series C - Crescendo on 2024-10
Artificial Intelligence • SaaS • B2B
Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.
📋 Description
• Build automated volume forecasting from operational datasets • Design staffing logic supporting shared associates • Enable dynamic queue balancing across workloads • Connect forecasting to full Crescendo IT stack • Implement forecasting outputs integrating with HR and finance
🎯 Requirements
• Direct Workforce Management experience • Experience with WFM systems • Familiarity with NICE, Verint, Genesys, Calabrio, or Aspect • Writing code using AI developer tools • Prototyping forecasting workflows • Strong technical product management background
🏖️ Benefits
• Competitive pay • Remote work with focus and flexibility • Professional development opportunities • Endless career growth • People-first, values-driven organization
Apply NowSimilar Jobs
🕒 June 12
Stronger Consulting
11 - 50
Product Manager at Achievement Network (ANet) focusing on building tools that drive educational equity. Leading cross-functional work to translate complex priorities into impact-driven roadmaps.
🕒 June 11
Westlake
10,000+ employees
Product Manager managing Roof System Components product offerings for Westlake. Collaborating cross-functionally to ensure product strategies align with company goals in Southern California.
🕒 June 11
Product Manager at Origami Risk identifying market needs and developing AI-enabled risk management solutions. Leading a team to enhance product delivery and user satisfaction.
🇺🇸 United States – Remote
💵 $120k - $145k / year
💰 Private Equity Round on 2018-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
🦅 H1B Visa Sponsor
🕒 June 11
Product Manager driving EHS and AI-enhanced product strategies at Origami Risk. Leading a team to identify market needs and innovate solutions for risk management.
🇺🇸 United States – Remote
💵 $120k - $145k / year
💰 Private Equity Round on 2018-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
🦅 H1B Visa Sponsor
🕒 June 11
Product Manager leading Supply Growth pod at PadSplit, focusing on product vision and strategy. Collaborating across teams to drive impactful initiatives for scalable supply growth.
🇺🇸 United States – Remote
💵 $130k - $150k / year
💰 $20.5M Series B on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
