
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
🔥 3 minutes ago
🌐 United Kingdom, Spain – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎡 Marketing
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 23%
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51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
• Develop and execute Cresta’s EMEA marketing strategy aligned to regional pipeline and CARR goals and global marketing priorities • Translate global campaigns and product launches into regional execution plans • Own and deliver the regional marketing plan across field events, ABM, digital programmes, executive engagement, and sponsorships • Partner with EMEA Sales to drive pipeline creation and acceleration • Act as the primary bridge between EMEA Sales and Global Marketing • Provide regional insights to inform global messaging, campaigns, and roadmap decisions • Track, measure, and report on marketing contribution to pipeline and revenue in alignment with global KPIs • Build the foundation for scaling the EMEA marketing team over time • Own and execute field marketing in Spain and across the region, including planning and running in-market events • Partner with the Director of Product Marketing on localization and content • Build Cresta’s presence in local CX communities in Spain, the UK and beyond by organizing community events and securing speaking opportunities
• Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience • 5+ years of B2B SaaS marketing experience • Proven success leading EMEA or regional marketing programmes • Experience operating within a global marketing organisation • Strong enterprise field marketing and ABM experience • Demonstrated impact on pipeline and revenue growth • Ability to balance regional nuance with global brand consistency • Excellent cross-functional collaboration skills • Strong executive communication and presentation skills • Comfortable operating autonomously in high-growth environments • Experience in software categories related to contact centers, customer experience and AI AgentS • Experience in hyper-growth scale-ups • Marketing experience in the Spanish market • Fluency in Spanish
• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Paid parental leave for all new parents welcoming a new child • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • 20 days of vacation time to promote a healthy work-life blend • Equity • Comprehensive benefits package for you and your family
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