
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
đ February 17
đșđž United States â Remote
đ” $140k - $160k / year
â° Full Time
đ Senior
đ Product Marketing
đŠ H1B Visa Sponsor
đ» Ghost score 47%
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51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
âą Build signal-based activation workflows across Common Room, Salesforce, and a sequencing platform (Gong Engage preferred) âą Design and operate enrichment waterfalls (ZoomInfo, LeadIQ, Clay) âą Translate prioritized audiences into sequences, tasks, and SDR workflows âą Partner with Revenue Technology on Salesforce changes delivered on a biweekly sprint cadence âą Instrument dashboards, QA checks, and experiments to improve conversion and speed
âą 5+ years in GTM Ops, Marketing Ops, RevOps, or similar âą Hands-on experience with sequencing tools (Gong Engage preferred) âą Proven ability to build automation that drives pipeline outcomes âą Strong Salesforce fluency (activation layer, not platform ownership) âą Comfort operating in modern GTM tooling + no/low-code environments
âą Comprehensive medical, dental, and vision coverage with plans to fit you and your family âą Flexible PTO to take the time you need, when you need it âą Paid parental leave for all new parents welcoming a new child âą Retirement savings plan to help you plan for the future âą Remote work setup budget to help you create a productive home office âą Monthly wellness and communication stipend to keep you connected and balanced âą In-office meal program and commuter benefits provided for onsite employees
Apply Nowđ February 12
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đĄ Mid-level
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