Customer Service Representative

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February 17

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Crompco

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Compliance • Energy • Managed Services

Crompco is a leading provider of compliance management and managed services specifically tailored for Underground Storage Tank (UST) owners in the petroleum and convenience store industry. With over 35 years of experience, Crompco prides itself on strong relationships with customers, suppliers, and employees, delivering top-notch service and advanced technological solutions for site inspection, information management, and data analytics. Their commitment to quality and customer care distinguishes them from competitors, ensuring that clients receive the highest level of service across hundreds of sites.

51 - 200 employees

📋 Compliance

⚡ Energy

💰 Venture Round on 2007-01

📋 Description

• We are looking for a customer-oriented service representative. • Act as a liaison, provide product/services information, answer questions, and resolve problems. • Ensure excellent service standards, respond efficiently to customer inquiries and maintain high satisfaction. • Build sustainable relationships and trust with customer accounts through communication. • Handle customer complaints and provide appropriate solutions within the time limits.

🎯 Requirements

• Proven customer support experience or experience as a Client Service Representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school diploma