Enterprise Renewals Specialist

🕒 July 6

☕ Washington – Remote

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💵 $86k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Protect and Grow Annual Recurring Revenue (ARR) by supporting the Strategic and Enterprise Field Sales team in securing renewal contracts in advance of expiration • Collaborate with the Strategic and Enterprise Field Sales team on renewal strategy and drive commercial Renewal/Flex alignment • Support the execution of an expansion strategy around the renewal (Flex, Reflex, Upsell) • Drive smooth renewal execution and close process (negotiate commercial terms, price uplift capture, conversion of a Renewal to Flex) • Proactively review, prepare and present renewal sales offers to enterprise renewal seller 90-120 days in advance of contract expiration • Ownership of contract processes and Flex activations • Research customer license purchase and utilization and make recommendations on renewal proposal • Structure renewal scenarios including conversion to our Flex GTM offering, consolidations, and module upgrades • Serve as a subject matter expert on subscription management and Renewals for our enterprise customers • Flag any risk early on in out quarter renewals in your territory and drive accurate renewals forecast • Collaborate with Field sales and Customer Value Architects on any accounts at risk and risk mitigation strategies • Be a trusted resource for sales on the enterprise renewal sales process and sales business policies

🎯 Requirements

• Relevant industry experience: High Tech, SaaS, Cybersecurity preferred • Experience with Annual Recurring Revenue business model • 5 years of experience in Enterprise Renewals, Deal Support, Contract Management or Customer Success • Previous experience managing SaaS Subscription renewals process • Experience and proficiency with MS Excel • Prior experience using Salesforce.com and/or Salesforce CPQ • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements • Tech savvy & excited to work in a fast-paced environment • Exceptional communication skills and strong business partnership with sales • Ability to work independently or in a team environment • Extreme attention to detail and highly organized

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe

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