Platform Operations Associate Consultant – Weekend Shift

🕒 6 days ago

🇺🇸 United States – Remote

💵 $80k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications • Assist customer with operationalizing all modules of the Falcon platform • Troubleshoot customer issues across small to large enterprises • Utilize and engineer native and 3rd party software deployment technologies • Develop scripting and application solutions using Falcon APIs • Customer project planning and status • Work closely and collaboratively with customer information technology teams • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management • Assist customers with the integration of CrowdStrike into existing tools • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors • Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral • Ability to travel up to 25% of the time

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline • 2 years of experience performing IT deployments or in an end user/customer environment • Basic understanding of software deployment technologies • Knowledgeable on Windows, Mac, and Linux platforms • Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc. • Experience with communications and effective ability to build collaborative relationships • Experience with presentation technical content to various audiences • Experience in computer and network systems security • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems • Proactive and thorough ability to manage work and prioritize customer projects • High level of motivation; self-starter; results driven

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe