Product Manager, Community and Growth – AI-Driven

🕒 May 5

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Logo of Crunchbase

Crunchbase

51 - 200 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 $50M Series D on 2022-08

SaaS • B2B

Crunchbase is a subscription software platform that aggregates and delivers structured data, news, and predictive intelligence about private and public companies, funding rounds, acquisitions, leadership moves, and market activity. It provides paid products (Crunchbase Pro, Crunchbase Business), a marketplace, data licensing, and tools for investors, sales teams, and researchers to discover, track, and act on company intelligence.

📋 Description

• Build and scale a product-centered community: Design and launch a structured community program aligned to product and business goals • Evaluate, select, and implement the appropriate community platform • Establish advisory councils, product councils, beta groups, and early access cohorts • Develop and nurture engagement across Slack, Discord, LinkedIn, Discourse, Circle, and emerging platforms • Foster high-quality discussions that generate meaningful product insights • Act as the voice of the community within the Product organization • Translate qualitative feedback into structured, actionable insights • Partner closely with Product, Design, and Engineering to influence prioritization • Run tight feedback loops on new features and iterations • Communicate roadmap updates and product decisions clearly back to the community • Serve as a product evangelist within the community • Host live demos, roadmap previews, AMAs, office hours, and onboarding sessions • Create excitement around product evolution grounded in real progress • Increase user activation, feature adoption, and retention • Support expansion through product fluency and education • Spin up scrappy prototypes, AI-powered workflows, and lightweight experiments to test ideas live • Use AI tools to rapidly mock up features, flows, and product concepts • Build alongside users during live conversations to validate hypotheses • Ensure community insights translate into measurable product and revenue impact

🎯 Requirements

• 3+ years of experience in product management or similar experience, preferably in a SaaS or tech environment. • Bachelor's degree in Business, Computer Science, Engineering, or a related field. • Proven experience building and managing online communities, preferably within startups, SaaS, or the venture ecosystem. • Experience sourcing and implementing community platforms. • Experience running webinars, AMAs, office hours, and user meetups. • AI fluent and AI curious; comfortable using AI tools to build demos, mockups, and experiments quickly. • Comfortable demoing software live. • Able to translate ambiguous or messy feedback into structured product insights. • Thinks in systems and outcomes, not just engagement metrics. • Comfortable operating in ambiguity and building from zero. • Scrappy, hands-on, and execution-oriented. • Naturally connects community efforts to business impact. • Strong communicator who can engage technical and non-technical audiences alike.

🏖️ Benefits

• Competitive compensation and equity — rewarding you for your contributions and ownership mindset • Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration • Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options) • Continuous learning support through generous reimbursement for professional development and skills growth • 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future • Wellness resources — including a monthly stipend to support physical and mental health • Work-from-home enablement — internet stipend and home office setup allowance • Charitable giving match through our Town Hall awards and community impact initiatives

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