Crystorama
Retail • eCommerce • B2C
Crystorama is an innovative and visionary organization that has been a source for high-end decorative lighting since its establishment in Brooklyn, New York, in 1958. They offer a diverse range of lighting products including chandeliers, sconces, and pendants across various styles such as mid-century, modern, coastal, and traditional. Crystorama takes pride in enhancing environments and contributing to the well-being of individuals by illuminating their spaces with beautifully designed lighting solutions.
11 - 50 employees
Founded 1958
đź›’ Retail
🛍️ eCommerce
đź‘Ą B2C
đź’° $100k Pre Seed Round on 2022-03
Customer Service Representative
Job not on LinkedIn
July 28
Crystorama
Retail • eCommerce • B2C
Crystorama is an innovative and visionary organization that has been a source for high-end decorative lighting since its establishment in Brooklyn, New York, in 1958. They offer a diverse range of lighting products including chandeliers, sconces, and pendants across various styles such as mid-century, modern, coastal, and traditional. Crystorama takes pride in enhancing environments and contributing to the well-being of individuals by illuminating their spaces with beautifully designed lighting solutions.
11 - 50 employees
Founded 1958
đź›’ Retail
🛍️ eCommerce
đź‘Ą B2C
đź’° $100k Pre Seed Round on 2022-03
đź“‹ Description
• Customer Service Representative in a fully remote role • Providing essential support to clients, addressing inquiries, and resolving issues • Handle high volume of inbound calls with professionalism and empathy • Go above and beyond to exceed customer expectations • Generate sales leads from customer interactions • Establish strong relationships with customers • Use CRM tools to maintain accounts and document interactions • Meet performance metrics for sales and customer satisfaction
🎯 Requirements
• High school diploma or equivalent required • Proven experience in a customer support or client service role • Strong phone communication and active listening skills • Proficiency with CRM systems and familiarity with customer service protocols • Exceptional multitasking abilities with a knack for time management • Adaptability, empathy, and customer-centered approach • Excellent verbal and written communication skills
🏖️ Benefits
• Competitive Salary & Benefits: We offer a robust benefits package that includes health, dental, and vision insurance • Paid time off • Professional development opportunities
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