Product Manager, AI

September 17

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CSC Generation

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Retail • eCommerce • AI

CSC Generation is a retail technology platform that enhances revenue growth and unit margin management through automation and AI. The company manages a diverse portfolio of 325,000 products online and receives over 10 million monthly page views across its brands. CSC Generation specializes in retail, ecommerce, and wholesale, with a commitment to expanding by acquiring successful brands. Founded in 2016 by Justin Yoshimura, CSC Generation has acquired several well-known brands including One Kings Lane and Sur La Table, and continues to seek out new brands to join its network. The company offers extensive career opportunities and focuses on creating an inspiring and challenging work environment.

1001 - 5000 employees

🛒 Retail

🛍️ eCommerce

💰 Venture Round on 2019-01

📋 Description

• Deliver AI-native features (e.g., intelligence, personalization, automation, optimization) that drive measurable impact in conversion, margin, operational cost, or customer experience. • Build and launch automated program management workflows (e.g., using n8n, workflow orchestrators, Slack automation, or low-code tools) that eliminate manual coordination and increase transparency. • Rapidly prototype solutions in-house using AI-native tools and frameworks (e.g., MCP, Claude) to accelerate discovery and reduce cycle time. • Lead the development of AI-driven retail and e-commerce applications that reimagine business processes, operational systems, or customer-facing experiences. • Actively influence build vs. buy decisions by assessing feasibility, risk, and AI vs non-AI solution tradeoffs. • AI Product Strategy: Identify, validate, and prioritize opportunities where AI delivers transformative—not just incremental—value. • Prototyping & Experimentation: Rapidly build and test prototypes using AI-native tools and internal system access to validate functionality and business potential. • Program Management Automation: Use modern workflow automation tools to reinvent coordination, status reporting, and stakeholder engagement. • Cross-Boundary Execution: Partner fluidly across design, engineering, data science, and operations. Lead without waiting for permission. • Build-vs-Buy Judgment: Evaluate external vendors and open-source vs internal builds with a critical eye on cost, accuracy, governance, and integration.

🎯 Requirements

• 2+ years of product management experience, ideally in retail, commerce, or software platforms. • Demonstrated experience working with or alongside ML/AI systems and process automation tools. • Working knowledge of LLMs, embeddings, agents, and AI-enabling infrastructure. • Hands-on experience with AI-native tools such as prompt orchestration platforms, workflow automation tools, or low-code prototyping environments. • Proven ability to prototype, test, and scale ideas rapidly. • Strong business sense and comfort with ambiguity. • Proficiency e-commerce and digital marketing a strong plus.

🏖️ Benefits

• Joining CSC Generation isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer: • You’ll help define what modern product management looks like in the AI era—while building tools and experiences that reach hundreds of millions of visitors annually. You’ll move fast, learn constantly, and make an outsized impact at a meritocratic company at the forefront of AI, ML, and innovation in a stodgy category. • Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators. • AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry. • Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands. • Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies