Sales Director, Banking and Financial Services, North America

October 28

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CSG

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CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

5001 - 10000 employees

Founded 1982

📋 Description

• Develop and implement sales strategies to achieve business objectives and revenue targets in the Banking and Financial Services sector, with a particular focus on the Pricing, Charging and Billing domains in corporate banking. • Manage and grow key accounts, ensuring customer satisfaction and long-term relationships. • Collaborate across CSG with cross-functional teams, including Solutioning, Business Consultants, Delivery and Operational teams and other parts of the organization including Marketing, Finance and Product Management to ensure alignment and support for sales initiatives. • Work openly with select partners where their presence in existing accounts, domain knowledge and expertise and/or complimentary resources supports our growth objectives. • Monitor market trends, competitor activities, and industry developments to identify opportunities and threats. • Prepare and present sales reports, forecasts, and performance metrics to senior management. • Represent CSG online, among the partner community, at industry events, conferences, and trade shows to enhance brand visibility and generate leads

🎯 Requirements

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred. • 7+ years of holding a proven track record of success in sales within the Banking and Financial Services sector. • Experience in selling direct and with partner channels. • Strong understanding of the North American BFS market and its dynamics. • Excellent communication, negotiation, and presentation skills. • Ability to build and maintain strong relationships with clients and stakeholders. • Strategic thinker with the ability to analyze data and make informed decisions. • Demonstrative success in selling SaaS/software solutions into banks with a delivery component (in-house or from a services partner). • Knowledge of digital transformation and fintech solutions such as Zafin, SunTec, FiS, Fiserv and Oracle (not exhaustive) an advantage. • Ability to work in a fast-paced, dynamic environment. • New logo/ hunting skills over account management.

🏖️ Benefits

• Work from Home • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!