Technical Consultant

October 16

Apply Now

Receive Emails with Similar Jobs

CSG

WebsiteLinkedInAll Job Openings

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

5001 - 10000 employees

Founded 1982

📋 Description

• Provide key development + in-life support for focused product / solution area • Create necessary configurations in BSS applications • Support and maintenance of production and non-production environments • Work with L1/L2/L3/L4 support and operations teams to ensure successful deployment and operation of their application • Independently build and test reliable solutions • Respond to high severity production issues and perform root cause analysis • Act as Incident Commander during production incidents • Liaison with cross functional teams to investigate customer issues • Prepare, validate, and Share the data required to cleanup/correct/reconcile as part of fix • Participate in the on-call rotation

🎯 Requirements

• 3-5 years of related experience in operational engineering or equivalent role • 2-3 years in software development • Bachelor’s degree in Engineering or equivalent • Hands on experience in scripting languages and object-oriented programming language • Experience in infrastructure and application monitoring tools • Ability to troubleshoot issues and provide solutions • Preferably BSS / telecommunication background • Preferable one scripting or programming language • Some experience with a broad range of IT technologies: Network, Storage, Virtualization, Compute, Database, Automation, SDLC, and distributed transactions in high volume managed services or billing services provider environments

🏖️ Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical • Paid Vacation, Volunteer, and Holiday Time Off