Hardware Asset Lifecycle Management Specialist

Job not on LinkedIn

🕒 September 2

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $83.4k - $222.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 36%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the enterprise SME for Hardware Asset Management, ensuring data integrity, governance, and lifecycle compliance across hardware asset repositories, CMDB, and ServiceNow HAM platforms • Manage and optimize the end-to-end hardware asset lifecycle, including inventory accuracy, asset reconciliation, audit readiness, process improvement, and policy adherence • Lead configuration, administration, and enhancement of ServiceNow HAM Pro capabilities, including integrations with CMDB, Discovery, and related enterprise systems • Partner with Procurement, Finance, Governance, Security, and IT stakeholders to improve asset visibility, hardware tracking, inventory controls, vendor alignment, and lifecycle governance • Develop training, documentation, reporting, user stories, process maps, and analytics that drive adoption of HAM best practices, continuous improvement, and AI-enabled operational efficiencies • Provide mentoring, stakeholder training, vendor coordination, and leadership in advancing hardware asset management maturity across the enterprise

🎯 Requirements

• 5+ years of experience supporting enterprise Hardware Asset Management programs, including lifecycle planning, inventory governance, controls, and operational oversight • 3+ years managing audit readiness activities, regulatory requirements, and complex reconciliation or inventory exception resolution • 2+ years establishing and maintaining data quality standards, normalization practices, and trusted asset records • 2+ years working with ServiceNow ITAM capabilities, including HAM Pro, Discovery, and CMDB integrations • 2+ years supporting governance frameworks, control processes, and accuracy standards across CMDB platforms and enterprise hardware inventories • ServiceNow Certified Implementation Specialist (CIS-HAM), ITIL v4 Foundation, or equivalent Asset Management certifications preferred • Experience with procurement and financial asset management processes, including SAP Ariba, Oracle, Coupa, depreciation, fixed assets, and asset reconciliation preferred • Strong analytical and reporting skills using Excel, Power BI, Tableau, or similar platforms preferred • Experience leading ServiceNow HAM enhancements, governance initiatives, data normalization programs, and CMDB data quality improvements preferred • Experience leveraging AI/ML capabilities to improve asset intelligence, compliance monitoring, operational efficiency, and data quality preferred • Experience managing hardware vendors and lifecycle service providers preferred • Strong process mapping, technical documentation, requirements gathering, and project delivery experience preferred • Bachelor's degree from an accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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