Outbound Sales Representative

Job not on LinkedIn

🕒 August 17

🤠 Texas – Remote

🤠 Texas – Remote

💵 $15 - $29 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Make an average of 50 outbound calls per hour using an automatic dialer system • Offer, explain and schedule free in-home or virtual health evaluations • Follow 20+ approved scripts and respond persuasively to rebuttals • Meet department productivity, quality, customer service, appointment, dialing and attendance goals • Adjust, reschedule and cancel appointments with members and contracted providers • Monitor appointments, calls, handle time and productivity using designated reporting systems • Report member complaints and escalations immediately to Member Engagement Managers • Participate in peer side-by-side coaching as needed • Follow HIPAA and security/privacy guidelines when handling protected health information • Report to a Member Engagement Manager

🎯 Requirements

• High School Diploma or equivalent is preferred • 1+ year call center experience OR 2+ years general work experience required • Previous outbound call center or high volume experience in a metrics-driven environment is preferred • Experience with an auto dialer and/or using scripts is preferred • Persuasive rebuttal skills while treating health plan members with professional courtesy • Good communication skills; friendly and conversational • Ability to adhere to a fixed daily schedule • Strong computer skills and ability to use multiple systems simultaneously while making calls • Successful completion of background check required • Recommended home internet speed: 100 Mbps download and 10 Mbps upload • Must provide own workspace furniture and quiet workspace

🏖️ Benefits

• Competitive benefits • Paid time off (PTO) • Tuition reimbursement • Medical, dental and vision plans • Monthly commission bonus potential • 401(k) • Employee stock purchase program • Employee discount programs • Retirement savings options • Wellness programs • Company-provided equipment (keyboard, monitor, computer, headset, etc.) • Bi-weekly pay