Customer Marketing Specialist

November 15

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Cyera

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Cybersecurity • Enterprise

Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Increase customer reviews on G2 and Gartner Peer Insights through structured outreach and engagement • Support growth in Deeto signups and manage advocacy pipeline • Partner with Customer Success and Product Marketing to identify and create new customer stories, case studies, and testimonials • Coordinate customer reference requests for sales and content creation • Track and report on advocacy metrics (e.g., review volume, sentiment, and participation) • Collaborate with design and content to bring customer stories to life through social, email, and events • Help refine and maintain customer data across Salesforce and other marketing tools • Analyze data to uncover opportunities for improved segmentation, personalization, and engagement • Support the production and delivery of the monthly customer newsletter and lifecycle touchpoints • Assist with lifecycle, adoption, and upsell campaigns (e.g., Omni DLP adoption) • Collaborate with stakeholders to ensure seamless execution and strong customer participation

🎯 Requirements

• 0 - 4 years experience in customer marketing, customer advocacy, or related roles in B2B SaaS • Strong communication and storytelling skills with attention to detail • Familiarity with Salesforce, marketing automation platforms, and review platforms (G2, Gartner Peer Insights, Deeto) • Proven ability to manage multiple projects simultaneously and meet deadlines • Collaborative, data-driven, and passionate about creating meaningful customer connections.

🏖️ Benefits

• Ability to work remotely, with office setup reimbursement • Competitive salary • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance