CX Sales Specialist

Job not on LinkedIn

🕒 June 23

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Daisy Group™

Daisy Group™

1001 - 5000 employees

Founded 2001

📡 Telecommunications

🤝 B2B

🔒 Cybersecurity

Telecommunications • B2B • Cybersecurity

Daisy Group™ is the UK’s largest independent specialist communications provider delivering a broad range of telecoms and IT services to businesses. The company offers voice and cloud-based phone systems, broadband, leased lines, mobile services, IoT and telematics, managed WiFi, cloud servers and backup, cybersecurity solutions, payment/SIM and device management, and IT support—serving customers from SOHO to large call centres with UK-based customer service and managed solutions. Daisy focuses on enabling businesses’ connectivity, communications and security needs across the UK, with experience in regulated payment services and extensive B2B support.

📋 Description

• Act as Wavenet’s subject matter expert for CCaaS, CPaaS and other Contact Centre solutions, building credibility with customers and internal teams. • Work closely with partners to drive campaigns and pipeline generation. • Make good use of lead generation resources for outreach and campaigns. • Collaborate with Sales, Marketing, and Transformation teams to proactively identify opportunities across Wavenet’s customer base. • Understand customer objectives, design tailored solutions, and present these to stakeholders up to C-Suite level. • Build strong internal and external relationships to drive success and deliver transformation outcomes. • Support the evolution of Wavenet’s CX proposition in collaboration with colleagues, vendors, and partners. • Achieve and maintain relevant sales and vendor certifications.

🎯 Requirements

• Proven track record of strong sales performance in the CX marketplace. • Strong knowledge of: UC and CX solutions • Peripheral or native solutions such as WFO, Recording, AI • Experience of the UK UC & CX marketplace at Enterprise level. • Strong presentation skills with the ability to engage at Board and C-Suite level. • Excellent communication, organisation, and negotiation skills. • Proficiency in Microsoft Office (HubSpot knowledge desirable). • Ambitious, adaptable, goal-oriented, and a collaborative team player. • Awareness of competitive offerings in the CX marketplace. • Experience with complementary vendors in your specialism.

🏖️ Benefits

• 25 days annual leave • Private medical coverage • Discounted health plans • Eye care scheme • Comprehensive health and wellbeing programs • Hybrid Working • Additional day of annual leave for each year of service (up to 28 days)

Apply Now