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Senior Service Engineer

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đź•’ September 21

🇩🇪 Germany – Remote

⏰ Full Time

đźź  Senior

đź”§ Field Service Engineer

đź‘» Ghost score 10%

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

đź“‹ Description

• Perform on-site maintenance, repairs, troubleshooting, upgrades, and remote technical support for advanced microscopy systems and instruments • Ensure rapid issue resolution and high customer satisfaction • Provide technical feedback and field insights to Product Service Specialists • Improve product reliability through effective cross-functional communication • Ensure compliance with service processes and documentation standards • Collaborate with Sales and Shared Services • Support training and knowledge-transfer activities • Achieve revenue and utilization targets • Work remotely across Germany Central and North • Report to the Area Service Manager as part of the DACH Service Organization

🎯 Requirements

• Completed technical vocational training plus at least two years of advanced technical specialization and several years of relevant professional experience, or alternatively completed technical vocational training combined with extensive professional experience as a Field Service Engineer • Strong communication skills • Solid methodological/problem-solving capabilities • Excellent self-organization • Extensive product knowledge • Strong IT skills, including SAP R/3 and Microsoft Office • Good written and verbal English proficiency • Ability to travel 80% within the territory or locations, including overnight travel • Must have a valid driver’s license with an acceptable driving record • Ability to lift, move, or carry equipment up to 30 kg • Previous experience with aftermarket service operations and a strong commercial mindset would be a plus • Proficiency in relevant business and service management systems would be a plus

🏖️ Benefits

• This job is also eligible for bonus/incentive pay • Remote working arrangement • Company training and knowledge transfer opportunities

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