Strategy and Operations Director

November 20

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Databook

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Artificial Intelligence • Enterprise • SaaS

Databook is an AI-powered platform specifically designed to enhance enterprise sales processes. It offers tools like DatabookGPT to streamline conversational AI, enabling large sales organizations to optimize deal targeting, account prioritization, prospecting, and pipeline generation. Trusted by industry giants, Databook integrates seamlessly with existing systems to provide valuable insights and strategic guidance, which help sales teams craft personalized outreach and prepare effectively for customer meetings. The platform focuses on providing actionable intelligence, boosting productivity, and maximizing revenue potential for sales teams operating in complex enterprise environments.

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Work directly with CS Managers and Account Executives to help Databook customers recognize their short- and long-term business initiatives leading to expansion and growth of accounts • Learn and help to define a data-driven approach to customer success and management • Be an active member of Databook’s Leadership team to continuously improve processes which accelerating scaling of operations • Analyze customer data and work with the team to identify patterns that help in taking concrete actions to drive better customer adoption of Databook platform • Directly collaborate with customers to ensure they are realizing the benefits from Databook's AI software: saving time and driving significant pipeline and sales expansion • Understand Databook customer’s sales cycle and identify how Databook use cases can be leveraged across the process • Become an expert at Databook's approach to guided selling through hands-on training • Work alongside the C-level sales leaders to create data-driven solutions for supercharging sales • Undergo mentoring sessions with Databook’s top executives and board advisors • Meet regularly with GTM leaders to gain insight into business objectives and issues • Collaborate with sales and solutions engineering leaders to achieve agreed upon sales targets and outcomes consistently and on time • Work effectively with team members and other departments to reach sales targets • Stay up-to-date with sales best practices and trends

🎯 Requirements

• 8-12 years of relevant experience across customer success, consulting and/or enterprise sales • Excellent customer facing skills backed with demonstrated problem solving and analytical mindset • Strong understanding of the enterprise GTM sales ecosystem and different roles and responsibilities of each stakeholder • Demonstrated ability to run multiple engagements in parallel and ability to form strong and lasting relationships with key stakeholders, both external and internal • Has managed a team of 4-8 managers/consultants/associates in their current/last role • Strong familiarity with income statements and financial metrics • Experience working cross functionally and an ability to communicate complex concepts succinctly • Ability to work collaboratively with sales, product and engineering • Previous work in a rapidly scaling startup environment a plus • Proficiency in PowerPoint and Excel (and G-suite) a must for creating compelling slideware and running data analytics for executive presentations • High attention to detail • Ability to hustle with a ‘get-things-done’ attitude • Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me’

🏖️ Benefits

• Competitive salary and equity • Employer contribution to Medical, Dental, Vision • 401k Retirement Plan • Unlimited PTO • Employee referral bonus program